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FAQ

FREQUENTLY ASKED QUESTIONS ABOUT TRUCK RENTALS

Truck Rental Questions

  • You can book a rental vehicle online through our website, over the phone, or by visiting our rental location.

  • We offer commercial vehicles such as box trucks and cargo vans.

  • The minimum age requirement is typically 21 years old, but this can vary depending on the vehicle type and location.

  • You will need a valid driver’s license, a credit or debit card for payment, and proof of insurance (if applicable).

  • Yes, we accept debit cards for rental payments. However, additional identification and a deposit may be required.

  • Yes, a deposit is typically required. The amount varies based on the type of vehicle and rental duration.

  • Yes, you can use your own car insurance if it includes coverage for rental vehicles. Please check with your insurance provider for details.

  • Rentals include 100 free miles per day.

  • Yes, you can add an additional driver to your rental. They will need to meet the same requirements as the primary driver and may be subject to an additional fee.

  • Our vehicles are provided with a full tank of fuel, and we ask that you return the vehicle with a full tank. Alternatively, you can prepay for fuel or be charged for refueling upon return.

Rental Terms and Conditions

  • In case of an accident, contact the local authorities and our rental location immediately. For breakdowns, our roadside assistance is available 24/7 to help you.

  • Yes, you can extend your rental period by contacting us before the original return date. Additional charges may apply.

  • Pets are not allowed in our rental vehicles.

During the Rental

Return Process

  • To our office at 28825 IH-10 W Boerne, TX 78006

  • Late returns may incur additional charges. Please inform us if you anticipate returning the vehicle late.

  • We expect the vehicle to be returned in a reasonably clean condition. Excessive dirt or damage may result in additional cleaning or repair fees.

  • Yes, we offer long-term rentals. Please contact us for more details.  We do want to see the vehicle every 29 days and renew rental contract.

  • Yes, we offer various special equipment such as hand trucks ($10/day) and furniture pads ($12/day).

Special Requests

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